Hellenic Soccer Park is a business in the community services sector that provides a modern five-a-side and six-a-side football facility at the Hellenic Greek Club in Cape Town, South Africa. We offer a variety of leagues, social games and court hire mainly for sport related activities.
General Terms and Conditions of Use
- In this user agreement, the terms below have the following meanings:
- “Site” means collectively our website/s.
- “we”, “us”, “our” and “Hellenic Soccer Park” means The Hellenic Community of Cape Town ("the Company"), being the holding company of Hellenic Soccer Park, all its affiliates and subsidiaries and any developers that Hellenic Soccer Park may employ from time to time.
- “Website” means the internet websites with the address www.hellenicsoccerpark.co.za or any website with a URL that is validly registered to Hellenic Soccer Park.
- “you” and “your” means the user of the Site and / or your legal guardian.
- “Personal information” means information relating to you or any other living person or existing legal entity, including but not limited to –
- information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
- information relating to the education or the medical, financial, criminal or employment history of the person;
- any identifying number, symbol, e-mail address, physical address, telephone number or other particular assignment to the person;
- correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
- the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person, provided that such information is not in the public domain in the same or in a different format or held by a public body and publicly accessible.
- Conditions of Access
- Your access to, and use of, the Site is subject always to the community guidelines and terms and conditions set out in this user agreement.
- To avoid any confusion, you agree these terms and conditions applies to your use of:
- the website;
- any third party website or mobile application licensed to us;
- Regardless of the platform, gateway, portal or mode of access you use to install, download or access the Site. Your cell phone provider may, depending on the type of contract you have, charge you for accessing the Site or for any usage of the Site (such as data charges, sms charges). Hellenic Soccer Park cannot be held responsible for these charges.
- Your Acceptance and Consent
- By using the Site, you expressly agree to the terms and conditions of this user agreement. If you do not agree to all of the terms and conditions, please do not continue to use the Site.
- You agree that this user agreement applies to any information accessed via the Site, and to all sections of the Site.
- Changes to this User Agreement
- We may change the terms and conditions of this user agreement from time to time. We recommend that you familiarize yourself with this user agreement regularly.
- The current version of this user agreement will apply each time that you access and use the Site.
- Your account
- If you use the Site, you must keep your access details (including, your user name and password) confidential and not allow other people to use it. You also accept full responsibility for all activities that occur under your access details or password and accept responsibility for sharing your user name and password. You are only permitted to use one account. If you use more than one account we could delete all access.
- Once you’ve logged onto the site once, certain information, functionality and other features of the site will be accessible the next time you access the Site without having to re-enter your password. If you prefer to enter your password every time you access the Site, you can change the setting in the menu option.
- Hellenic Soccer Park may refuse to provide services to you if we are unable to verify any information that you provide to us.
- You agree that the following actions shall be material breaches of these terms and conditions:
- signing in as, or pretending to be, another person;
- transmitting material that violates, or could violate, the intellectual property rights of others or the privacy of others;
- using interactive services in a way that is intended to harm, or could result in harm to you or to other users of the Site; or
- gathering information about others without obtaining their prior written consent.
- You also agree that any use of your access details shall be regarded as if you were the person using such information.
- Please note that the user name you choose is permanent and can only be amended at Hellenic Soccer Park’s discretion.
- Hellenic Soccer Park may determine certain requirements that you will need to meet when choosing a user name or password. These requirements may be changed from time to time and you may be required to update your credentials.
- Full disclosure of all relevant facts
- Hellenic Soccer Park might need certain personal and financial information from you. It is in your best interest to keep this information current and accurate.
- You guarantee that all information provided by you at any time to Hellenic Soccer Park on or via the Site, will be true, accurate, current and correct and you undertake to update the information as and when required.
- You guarantee that you have fully disclosed all facts, and agree that this user agreement or any transactions related to this user agreement will be void if you do not meet this requirement.
- Full disclosure of all relevant facts
- Hellenic Soccer Park might need certain personal and financial information from you. It is in your best interest to keep this information current and accurate.
- You guarantee that all information provided by you at any time to Hellenic Soccer Park on or via the Site, will be true, accurate, current and correct and you undertake to update the information as and when required.
- You guarantee that you have fully disclosed all facts, and agree that this user agreement or any transactions related to this user agreement will be void if you do not meet this requirement.
- Electronic communication and records
- When you visit the Site or send e-mails to us, you accept that we can communicate with you electronically. All records that you send to us may be stored electronically and with third parties, although these third parties are bound by the strictest levels of confidentiality. These electronic records shall be proof of the records, unless you can prove otherwise.
- Any electronic communication (for example, an e-mail or SMS) sent to you will be regarded to have been received by you upon being sent by Hellenic Soccer Park. This includes, but is not limited to mobile push notifications.
- If you are a registered user of the Website, you will receive communications from us via e-mail. If you do not want to receive e-mails from Hellenic Soccer Park , you may change the way you receive your communication on the website, or you can phone our contact Hellenic Soccer Park directly.
- All content made available on the Site (for example, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software) belongs to Hellenic Soccer Park, unless we expressly state that it is not and is protected by South African and international law. In addition, the compilation of all content on the Site is the exclusive property of Hellenic Soccer Park and is protected by South African and international copyright laws.
- Except if permitted under this or another agreement with Hellenic Soccer Park no portion of the Site may be copied or transmitted via any means available now or in the future.
- Any unauthorized use, alteration or dissemination of the information or content on the Site is prohibited.
- You agree that if you breach the terms of this clause, Hellenic Soccer Park will have the right to claim damages against you, which will include the right to claim special, incidental, consequential or indirect damages. Hellenic Soccer Park will also be allowed to claim for loss of profits and loss of business and will also be allowed to recover all legal costs on a scale as between legal team and own client.
- Nothing on the Site should be regarded as granting any license or right to use any trademark without Hellenic Soccer Park's prior written permission and/or that of any third party.
- Hellenic Soccer Park does not guarantee that (i) the Site; (ii) the information, content, tools or materials included on the Site; (iii) the Hellenic Soccer Park servers; or (iv) that any electronic communications sent by us are free from viruses or other harmful components. Hellenic Soccer Park will not be liable for any damages of any kind arising from your use of the Site or from any information, content, tools or materials included on or otherwise made available to you through the Site, including for direct, incidental, punitive and/or consequential damages.
- We are fully committed to providing you with the best possible service. However, we are not responsible for:
- any interrupted, delayed or failed transmission, storage or delivery of information due to a power failure, equipment or software malfunction, natural disasters, fire, labour unrest, or any other cause beyond the reasonable control of Hellenic Soccer Park; or
- any inaccurate, incomplete or inadequate information obtained from the Site supplied by you.
- Neither will we be responsible for any direct or indirect loss or damages that may arise from:
- any of the events described in this paragraph or the paragraphs above;
- your actions or omissions that result in a breach of this user agreement;
- any links to other websites from the Site. You also acknowledge that we cannot control the content of or the products offered on those websites;
- a denial of access to the Website should we believe or have reason to believe that you are conducting activities that are illegal, abusive, would attack the integrity of the website or put Hellenic Soccer Park in disrepute; or
- your reliance on any of the information, content, tools or materials that you obtain from the Site.
- Indemnity
- While Hellenic Soccer Park makes every effort to ensure that the content and information on the Site is complete, accurate and up to date, we make no guarantee about the suitability of services on the Site or whether they are complete accurate or appropriate.
- You agree to fully indemnify Hellenic Soccer Park, its directors, and employees, sponsors, the board of trustees of the scheme and the employees of the scheme, and will not hold us responsible for any claim relating to your use of the Site.
- You agree to fully indemnify Hellenic Soccer Park, its directors and employees, sponsors, the board of trustees of the scheme and the employees of the scheme, from any errors or inaccuracies or incomplete information made available by third parties on the Site and agree that, we will not be liable for any loss or damages, including direct, indirect and consequential loss, that may arise from any disclosure to or by any third parties.
- You agree that all information, including services or any terms or conditions relating to them, on the Site may change. Hellenic Soccer Park will notify you of the important changes within a reasonable time.
- All services provided on the Site are subject to confirmation, and any terms or conditions relating to them, at the time of finalising any transactions.
- Phishing and spoofing
- If you receive an unsolicited e-mail that appears to be from Hellenic Soccer Park that requests you to provide personal information (such as your credit card number, user name, or password), by clicking on a link, it is most likely that the e-mail was sent by a "phisher" or "spoofer."
- Hellenic Soccer Park and Discovery will never ask for this type of information in an e-mail, and we strongly recommend that you do not respond to these e-mails and that you do not click on the link. Responding to “phishing” places you and your personal information at risk. Hellenic Soccer Park cannot be responsible for any consequences resulting from your response to any email sent by a “phisher” or a “spoofer”.
- Linking to third party websites
- The Website may contain certain images and links to other third party websites with information, content or material produced by other parties. These linked third party websites are not under the control of Hellenic Soccer Park is not responsible for the information, content or material on any linked website, including, any link contained in a linked website, or any changes or updates to a linked website.
- From time to time Hellenic Soccer Park may employ the services of third parties to assist with the hosting and management of certain services and aspects of the Site. We apply every effort to ensure that our sub-contractors comply with our Privacy Policy and widely accepted security standards and they will be accountable for any non-compliance.
- Should you have any queries arising from transactions you conclude with such third parties, you will be required to contact them directly.
- Applicable law
- By accessing and using the Site, you agree that the laws of the Republic of South Africa will govern this user agreement, and you consent to the jurisdiction of the South African courts in respect of any dispute which may arise from this user agreement.
- General Provisions
- The headings of the clauses in this user agreement is provided for convenience and ease of reference only, and will not be used to interpret, modify or amplify this user agreement.
- If any provision of this user agreement is held to be illegal, invalid or unenforceable, that illegality, invalidity or unenforceability shall not affect the other provisions of this user agreement.
- No failure or delay by Hellenic Soccer Park to exercise any of its rights will be regarded as a waiver of its rights, nor will it affect the validity of any part of this user agreement.
- Return and Refunds policy
- The provision of goods and services by Hellenic Soccer Park is subject to league and court availability. In cases of unavailability, Hellenic Soccer Park will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee. Refunds do not apply to any league related games once a team has registered and the season has begun. Please refer to our rules regarding the league for further information
- Payment options accepted
- Payment may be made via Visa, MasterCard, Paypal, Mobicred or by bank transfer into the Hellenic Soccer Park bank account, the details of which will be provided on request.
- Card acquiring and security
- Card transactions will be acquired for Hellenic Soccer Park via Payfast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. Payfast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
- Customer details separate from card details
- Customer details will be stored by Hellenic Soccer Park separately from card details which are entered by the client on Payfast's secure site. For more details on Payfast refer to www.payfast.io.
- Delivery policy
- Subject to availability and receipt of payment, requests for our goods and services offered will be processed within 1-3 business days and will be confirmed via email/sms
- Merchant Outlet country and transaction currency
- The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
- Country of domicile
- This website is governed by the laws of South Africa and Hellenic Soccer Park chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 24 Bay Rd Mouille Point, Cape Town, South Africa 8005.
- Variation
- Hellenic Soccer Park may, in its sole discretion, change this agreement or any part thereof at any time without notice.
- Company information
This website is run by Hellenic Soccer Park under the Hellenic Community of Cape Town and it’s Directors and board) and with registration number 2014/090865/08 as a NPO
Hellenic Soccer Park contact details
Company Physical Address: 24 Bay Rd, Mouille Point, Cape Town, South Africa, 8005
Email: hellenicsoccerpark@hcct.co.za
Tell: 021 433 2374
PRIVACY POLICY:
Hellenic Soccer Park, a division of The Hellenic Community of Cape Town (Registration number 2014/090865/08), takes your privacy and the protection of your personal information very seriously and we will only use your personal information in accordance with applicable data protection legislation. It is important that you take all necessary and appropriate steps to protect your personal information yourself (for example, by ensuring that all passwords and access codes are kept secure).
We have implemented reasonable technical and operational measures to keep your personal information secure.
Hellenic Soccer Park shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Protection of Personal Information Act 4 of 2013 (POPIA). We adhere to the privacy policy of our payment providers as stipulated at https://payfast.io/privacy-policy.
You hereby indemnify and hold Hellenic Soccer Park harmless from any loss, damages or injury that you may incur as a result of any unintentional disclosures of your personal information to unauthorized persons or the provision of incorrect or incomplete personal information to Hellenic Soccer Park.
1. INFORMATION WHICH WE MAY COLLECT ABOUT YOU
1.1. We may collect the following information about you:
1.1.1. this information may include your name, address, contact details, date of birth, place of birth, identity number, passport number, bank details, details about your employment, tax number and financial information;
1.1.2. medical records and assessments, academic records and assessments,
1.1.3. records of correspondence or enquiries from you or anyone acting on your behalf;
1.1.4. details of transactions you carry out with us;
1.1.5. details of contracts, you carry out with us;
1.1.6. sensitive or special categories of personal information, including but not limited to information about your religion, race, gender, biometric information, such as images,fingerprints and voiceprints.
1.2. Where you provide us with the personal information of third parties you should take steps to inform the third party that you need to disclose their details to us, identifying us. We will process their personal information in accordance with this Statement.
2. USE OF INFORMATION COLLECTED
2.1. We may use, transfer and disclose your personal information for the purposes of:
2.1.1. providing you with the services or offerings you have requested, and notifying you about important changes to these services;
2.1.2. managing your account or relationship and complying with your instructions or requests;
2.1.3. assessing and dealing with complaints and requests;
2.1.4. operational, marketing, auditing, legal and record keeping requirements;
2.1.5. verifying your identity;
2.1.6. transferring or processing your personal information outside of the Republic of South Africa to such countries that may not offer the same level of data protection as the Republic of South Africa, including for cloud storage purposes and the use of any of our websites;
2.1.7. complying with Applicable Laws, including lawful requests for information received from local or foreign law enforcement, government and tax collection agencies;
2.1.8. recording and/or monitoring your telephone calls and electronic communications to/with Hellenic Soccer Park in order to accurately carry out your instructions and requests, to use as evidence and in the interests of crime prevention;
2.1.9. conducting market research and providing you with information about Hellenic Soccer Park’s offerings from time to time via email, telephone or other means (for example, events);
2.1.10. where you have unsubscribed from certain direct marketing communications, ensuring that we do not sent such direct marketing to you again;
2.1.11. disclosing your personal information to third parties for reasons set out in this Statement or where it is not unlawful to do so;
2.1.12. monitoring, keeping record of and having access to all forms of correspondence or communications received by or sent from Hellenic Soccer Park or any of its employees, agents or contractors, including monitoring, recording and using as evidence all telephone communications between you and Hellenic Soccer Park; and
2.1.13. improving or evaluating the effectiveness of Hellenic Soccer Park’s business or offerings.
2.2. We may from time to time contact you about services, and offerings available from Hellenic Soccer Park which we believe may be of interest to you, by email, phone, text or other electronic means, unless you have unsubscribed from receiving such communications. You can unsubscribe from receiving such communications by emailing hellenicsoccerpark@hcct.co.za
3. DISCLOSURE OF YOUR INFORMATION
3.1. Your personal information may be shared with Hellenic Soccer Park’s agents, consultants, and selected third parties who process the information on our behalf.
3.2. We may also disclose your personal information to third parties in the following circumstances:
3.2.1. to any other third parties to –
3.2.1.1. assess and monitor any of your applications to Hellenic Soccer Park;
3.2.1.2. have a better understanding of the your circumstances and needs to provide and improve Hellenic Soccer Park’s offering;
3.2.2. to any relevant person and/or entity for purposes of prevention, detection and reporting of fraud and criminal activities, the identification of the proceeds of unlawful activities and the combatting of crime;
3.2.3. to any regulator or supervisory authority, including those in foreign jurisdictions, if Hellenic Soccer Park in required to do so in terms of Applicable Laws;
3.2.4. to a prospective buyer or seller of any of our businesses or assets;
3.2.5. to any person if we are under a duty to disclose or share your personal information in order to comply with any Applicable Laws, or to protect the rights, property or safety of Hellenic Soccer Park, you or other third parties; and/or
3.2.6. To your agent or any other person acting on your behalf.
3.3. We may transfer your information to another of Hellenic Soccer Park’s entities, an agent, sub-contractor or third party who carries on business in another country, including one which may not have data privacy laws similar to those of the Republic. If this happens, we will ensure that anyone to whom we pass your information agrees to treat your information with the same level of protection as if we were dealing with it.
3.4. If you do not wish us to disclose this information to third parties, please contact us at the contact details set out above. We may, however, not be able to provide services to you if such disclosure is necessary.
4.RETENTION OF YOUR INFORMATION
We may retain your personal information indefinitely, unless you object, in which case we will only retain it if we are permitted or required to do so in terms of Applicable Laws. However, as a general rule, we will retain your information in accordance with retention periods set out in Applicable Laws, unless we need to retain it for longer for a lawful purpose. (For example, for the purposes of complaints handling, legal processes and proceedings.)
5. COMPLAINTS
5.1. Should you believe that Hellenic Soccer Park has utilized your personal information contrary to Applicable Laws, you undertake to first attempt to resolve any concerns with Hellenic Soccer Park.
5.2. If you are not satisfied with such process, you may have the right to lodge a complaint with the Information Regulator
Venue Rules
Venue Rules
Right of Admission Reserved
1.1 PAY BEFORE YOU PLAY. NO TEAM WILL BE ALLOCATED INTO A DIVISION IF FULL PAYMENT HAS NOT BEEN MADE
1.2 No metal studs! Only astro turf or artificial ground (AG) trainers or boots may be worn. Studs should not be designed for hard or soft ground play i.e. long studs
1.3 No alcohol or smoking on the courts. No use of of drugs allowed
1.4 No hanging or pulling of the nets
1.5 No entry without staff/supervisor permission
1.6 No damaging of property (vandalizing)
1.7 Any misconduct with not be tolerated and dealt with accordingly by management. Management have the right to dismiss players/teams for misconduct
1.8 Games go ahead as usual on public holidays
1.9 In the event of bad weather, games will still go ahead. Should the pitch be unplayable, at management discretion, games will be called off.
1.10 Please safeguard your valuables during your game. Hellenic Soccer Park will not be held responsible for any theft due to negligence
1.11 Enter and play at own risk
1.12 All above rules are final and binding and cannot be challenged. Hellenic Soccer Park reserve the right to relax or amend any of the above rules as they deem necessary